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Provide Multilingual Customer Support Scalably

Benefits:

Scalability, Enhanced CX, Cost Savings

Category:

Customer Service & Engagement

Use Case

Serving a diverse customer base requires support in multiple languages, which can be costly and difficult to staff 24/7. LLMs possess strong translation and multilingual generation capabilities, enabling chatbots and virtual assistants to interact effectively with customers in their preferred language. This expands accessibility and improves the experience for non-native speakers without requiring dedicated multilingual staff for all interactions.

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