Generate Concise Summaries of Complex Claim Files

As claims progress, files can become voluminous with notes, correspondence, reports, and evidence. Getting up to speed on a complex claim requires significant review time for adjusters or supervisors. LLMs can generate accurate, concise summaries of entire claim files or specific sections (e.g., investigation notes, medical history), highlighting key events, findings, and outstanding issues. This allows personnel to quickly understand the claim status and context. An adjuster taking over a file could request an LLM summary of all activities to date.