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Create an Intelligent Internal Knowledge Base
Benefits:
Efficiency, Knowledge Sharing, Productivity
Category:
Operations & Administration Automation
Use Case
Employees across departments need quick access to internal information like procedures, guidelines, product details, or past project documentation. LLMs can power an internal knowledge management system that allows employees to ask natural language questions and receive accurate answers synthesized from a wide range of internal documents and data sources. McKinsey's internal platform, Lilli, reduced cost per query by 96%.
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