Simplify Complex Insurance Jargon for Customers

Insurance policies are often filled with technical terms and complex language that customers find confusing. LLMs can act as translators, explaining complex insurance concepts, policy clauses, or coverage details in simple, easy-to-understand language. This improves customer comprehension and trust. A customer could ask a chatbot, "What does 'subrogation' mean in my policy?" and receive a clear, plain-language explanation.