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Improve Resource Allocation for Catastrophe (CAT) Events
Benefits:
Efficiency, Speed, Enhanced CX
Category:
Claims Processing & Management
Use Case
Following a catastrophic event (hurricane, wildfire), insurers face a surge in claims requiring rapid resource deployment. LLMs can analyze incoming claims data, weather reports, and damage imagery (where available) in real-time to help predict claim volumes in specific geographic areas, assess severity patterns, and optimize the allocation of adjusters and resources to the hardest-hit locations. This leads to faster response times for affected policyholders during critical periods.
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