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Identify Unmet Market Needs through Data Analysis
Benefits:
Customer Insights, Innovation, Market Intelligence
Category:
Product Development & Innovation
Use Case
Developing successful new products requires understanding gaps in the market and unmet customer needs. LLMs can analyze diverse data sources – including customer feedback, social media discussions, competitor offerings, demographic trends, and claims data – to identify emerging risks, underserved segments, or frustrations with existing products. These insights can spark ideas for innovative new insurance solutions. For example, analyzing forum discussions might reveal a growing need for specific cyber insurance coverage for remote workers.
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